02 Apr 2026
Dustin Arnheim named Chief Sales Officer, leading a series of strategic promotions across the organization
CHICAGO — Choose Chicago announces a series of strategic staff promotions across its sales, marketing, communications, human resources, and Chicago Sports Commission teams—strengthening the organization's leadership bench and reinforcing its commitment to attracting, developing, and retaining top talent.
The announcements are headlined by the promotion of Dustin Arnheim to Chief Sales Officer.
A respected leader within the meetings and conventions industry, Arnheim has served as Senior Vice President of Sales and Client Services since July 2022. During his tenure, his team has exceeded sales goals, attracted top-tier talent, and sustained a high-performing, collaborative culture. As Chief Sales Officer, Arnheim will lead Choose Chicago's global sales strategy—driving meetings and convention demand, advancing client engagement, and serving as a key ambassador for Chicago across major industry and stakeholder platforms.
“Dustin's leadership has been instrumental in strengthening our sales organization and delivering meaningful results for Chicago,” said Kristen Reynolds, President and CEO of Choose Chicago. “He brings a powerful combination of strategic vision, deep industry relationships, and a people-first leadership style that will continue to elevate Chicago's position as a premier global meetings destination.”
In addition to Arnheim's promotion, Choose Chicago announced another senior leadership advancement with the promotion of Radhika Agarwal to Vice President of Human Resources. In this role, Agarwal will continue to evolve HR into a more strategic function—modernizing performance management, strengthening employee development pathways, and supporting organizational growth.
Choose Chicago also announced several additional staff advancements:
- Joanie Faletto has been promoted to Senior Manager of Social Media.
- Brenna Gannon has been promoted to Senior Marketing & Communications Specialist, Chicago Sports Commission.
- Stephen Crano has been promoted to Senior Manager of Corporate Communications.
“These promotions reflect both the strength of our team and our commitment to building a best-in-class organization,” Reynolds added. “By investing in our people and creating clear pathways for growth, we are strengthening our ability to deliver results for our partners, elevate Chicago's global brand, and drive continued economic impact across our city.”
Choose Chicago's sales and marketing efforts generate more than $20 billion in annual economic impact for the city, supporting over 130,000 jobs, and elevating Chicago's global reputation as a top destination for visitors and events of all sizes and profiles.
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About Choose Chicago: Choose Chicago is the official destination marketing organization responsible for promoting Chicago as a global tourism and meetings destination—the city that's Never Done and Never Outdone. Choose Chicago leverages the city's unmatched assets to enrich the community by attracting meetings, events, and more than 55 million annual visitors, generating over $20 billion in economic impact. o and tag #NeverOutdoneChi on Facebook, Instagram, LinkedIn, TikTok, and X/Twitter. For more information, visit choosechicago.com.
Media Contacts:
Isaac Reichman, ireichman@choosechicago.com, (312) 805-9586
Stephen Crano, scrano@choosechicago.com, (312) 567-8505
Michelle Gonzalez, mgonzalez@choosechicago.com, (312) 259-5708
