08 Jan 2026
Hospitality Meets Automation

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The Ameswell Hotel

Mountain View, CA — As automation continues to shape the future of hospitality, restaurants across the industry are exploring how technology can support the human side of service. At ROGER Bar & Restaurant inside The Ameswell Hotel, that conversation comes to life through Optimus Dine, a food service robot designed to assist staff while keeping hospitality firmly people-first.

Introduced as a support tool rather than a substitute, Optimus Dine helps transport food and clear items, allowing servers to spend more time where it matters most: engaging with guests. With a friendly presence, including an unexpectedly charming winking face, the robot blends functionality with approachability, reflecting The Ameswell's broader philosophy of thoughtful innovation.

“Optimus Dine isn't here to take anyone's job,” says Dennis Reiter, Director of Food & Beverage at The Ameswell Hotel. “It's a tool, just like a tray or a cart, only smarter. By handling repetitive tasks, it frees our team to focus on genuine connection. Hospitality still comes from people, that will never change.”

As labor efficiency and guest expectations continue to evolve, tools like Optimus Dine offer a glimpse into how restaurants can adapt without losing their soul. At ROGER, the robot works quietly alongside the team, enhancing workflow while preserving the warmth and attentiveness guests expect.

In a region defined by innovation, The Ameswell Hotel is demonstrating that the future of dining doesn't have to be impersonal. With the right balance of technology and intention, even a robot can help make hospitality feel more human.

Media Contact: Ksenia Gavrysh Director of Sales & Marketing The Ameswell Hotel info@theameswellhotel.com (650) 744-1000

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